Effective Date: October 8, 2025
🛡️ Your Privacy Matters: We are committed to protecting your privacy and being transparent about how we collect, use, and share your information.
1. Information We Collect
Information You Provide to Us:
- Reviews and Ratings: When you submit printer reviews, ratings, and comments
- Name and Email: When you provide contact information (optional for reviews)
- Contact Forms: Information submitted through our contact or support forms
- Survey Responses: Feedback and survey responses you voluntarily provide
Information Automatically Collected:
- Usage Data: Pages visited, time spent, click patterns
- Device Information: Browser type, operating system, screen resolution
- IP Address: For analytics and security purposes
- Cookies: For website functionality and user preferences
2. How We Use Your Information
| Purpose |
Data Used |
Legal Basis |
| Display Reviews |
Review content, ratings, optional name |
Consent |
| Website Analytics |
Usage patterns, page views |
Legitimate Interest |
| Security & Fraud Prevention |
IP address, usage patterns |
Legitimate Interest |
| Customer Support |
Contact information, inquiry details |
Consent |
3. Data Storage and Security
🔐 Security Measures: We implement industry-standard security measures to protect your data.
How We Protect Your Data:
- Encryption: Data transmission using HTTPS/SSL encryption
- Access Controls: Limited access to personal data on need-to-know basis
- Regular Audits: Periodic security reviews and updates
- Data Minimization: We only collect data necessary for our services
Data Retention:
- Reviews: Retained indefinitely unless you request removal
- Analytics Data: Aggregated data retained for 24 months
- Contact Information: Deleted after 12 months of inactivity
- Support Tickets: Retained for 2 years for quality assurance
4. Cookies and Tracking
Types of Cookies We Use:
- Essential Cookies: Required for basic website functionality
- Preference Cookies: Remember your settings and preferences
- Analytics Cookies: Help us understand how you use our site
- Vote Tracking: Local storage to remember your helpful votes
Managing Cookies: You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.
5. Third-Party Services
We may use the following third-party services:
- Vercel: Website hosting and performance
- Upstash Redis: Data storage and caching
- Analytics Services: Website usage analytics (anonymized)
- CDN Services: Content delivery and performance optimization
These services have their own privacy policies and may collect data independently.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate personal data
- Erasure: Request deletion of your personal data
- Portability: Request transfer of your data in a machine-readable format
- Objection: Object to processing of your personal data
- Withdrawal: Withdraw consent at any time
⚡ Quick Actions: Contact us to exercise any of these rights. We'll respond within 30 days.
7. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.